Cancellation & Refund Policy

1. Refund Eligibility

We offer a **7-Day Money-Back Guarantee** for most of our self-paced courses. If you are not satisfied with your purchase, you may request a refund under the following conditions:

• The refund request must be made via email to **info@deltizlearn.com** within 7 calendar days from the date of purchase.
• You must not have accessed/viewed more than **20% of the course content** (videos or text modules).
• You must not have downloaded any course materials, source code, or completion certificates.

2. Non-Refundable Items

Certain items are non-refundable, including:

• Registration fees for corporate training or customized workshops.
• Courses purchased during mega-sale events or using high-value discount coupons (unless specified otherwise).
• Bundled packages where one or more courses have already been significantly consumed.

3. Refund Process

Once your refund request is received and inspected:

1. We will send you an email to notify you that we have received your request.
2. We will also notify you of the approval or rejection of your refund based on the eligibility criteria above.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within **5-7 business days**.

4. Cancellations

Since our courses are self-paced and digital, there is no "cancellation" once a course is fully consumed. However, you can choose to deactivate your account at any time by contacting support.